Automatic Pilot Privacy Policy
Introduction and POPIA Commitment
Automatic Pilot (Pty) Ltd (2026/502901/07) respects your privacy and processes personal information in accordance with applicable South African privacy law, including the Protection of Personal Information Act (POPIA). Based in Cape Town, we are committed to safeguarding the data of our clients and website visitors within the Republic of South Africa.
Information We Collect
We collect information you voluntarily submit through forms, email, WhatsApp, or consultations, including your name, business name, email, telephone number, and enquiry details. Additionally, we may automatically collect technical information such as your IP address, browser and device information, and website usage data where applicable to your visit.
How We Use Information
Information is used to respond to enquiries, provide quotations, arrange consultations, and deliver contracted services. We also use data to maintain customer relationships, administer our website, improve our professional offerings, and comply with legal obligations. We do not use personal information in ways inconsistent with these described purposes.
Client and End-Customer Info
Where Automatic Pilot processes information on behalf of a client through a managed website or enquiry system, our responsibilities are strictly governed by the applicable client agreement and associated data-processing arrangements. We ensure all personal information is handled with the professional care required under South African statutory frameworks.
Third-Party Service Providers
We may use reputable service providers for website hosting, digital forms, email, analytics, cloud storage, communications, and related technical functions. These partners are selected to support our operations, and we ensure they uphold privacy standards aligned with our commitment to processing your information securely and responsibly.
Data Security & Cross-Border
We use reasonable technical and organisational safeguards to protect data. Some providers may store information outside South Africa; we seek to use appropriate safeguards there. While we implement protective measures, no system is immune to risk. We also handle marketing in accordance with law; you may request that marketing communications stop at any time.
Data Subject Rights
Under POPIA, you have rights to access, correct, or request the deletion of your data where legally applicable. You may also object to certain processing or lodge a complaint. We retain personal information only as long as reasonably necessary for the purposes collected, legal obligations, contractual requirements, or to maintain legitimate business records.
Policy Updates
This policy may be updated from time to time. Last updated: 7 August 2026. For any enquiries regarding your privacy or to exercise your data rights, please contact us at automaticpilot2026@gmail.com. Our operations are governed by the laws of the Republic of South Africa and we strive to remain transparent in all our data handling activities.